Frequent site outages

Frequent site outages - What's causing them? - Сообщения

#1 Опубликовано: 18.10.2022 13:41:49
Daniel Jackson

Daniel Jackson

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I've noticed that no one else has reported this publicly. It happens quite often. I try to access the Smath Studio website, and I get timeouts. Also, my name often turns yellow in the program (top-right corner by the Minimize/Maximize/Close button) at the exact same time, and I can't update plugins, showing that it's on your end. What's causing it to go down? It happens more in the morning and early afternoon (my local time) than in the evening.
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Jason McCool 24.02.2026 16:01:51
#2 Опубликовано: 18.10.2022 13:47:05
Stefano Delfiore

Stefano Delfiore

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I can say that in Italy I never experienced problem like yours
#3 Опубликовано: 18.10.2022 16:36:47
Arie

Arie

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Wrote

I've noticed that no one else has reported this publicly. It happens quite often. I try to access the Smath Studio website, and I get timeouts. Also, my name often turns yellow in the program (top-right corner by the Minimize/Maximize/Close button) at the exact same time, and I can't update plugins, showing that it's on your end. What's causing it to go down? It happens more in the morning and early afternoon (my local time) than in the evening.



I am in US as well. I can't say that I've had this issue. Perhaps issue with your ISP or DNS?
Feel free to join the SMath Studio Users Discord Channel: https://discord.gg/PayZpJW
#4 Опубликовано: 18.10.2022 16:52:24
Jean Giraud

Jean Giraud

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Up there, Smath Forum works charmingly well.
#5 Опубликовано: 18.10.2022 18:47:15
overlord

overlord

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Sometimes, not often but very rarely, I come across this too.
However, I think problem is not SMath server. I suspect my ISP.
#6 Опубликовано: 19.10.2022 09:25:52
Davide Carpi

Davide Carpi

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When it happens you can check if it is a site problem with external services like this.

If the site is up for the others then you can try to catch where is the issue with a "tracert smath.com" in a command prompt.
If you like my plugins please consider to support the program buying a license; for personal contributions to me: paypal.me/dcprojects
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sergio 19.10.2022 10:50:00
#7 Опубликовано: 24.02.2026 16:07:34
Jason McCool

Jason McCool

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Wrote

I've noticed that no one else has reported this publicly. It happens quite often. I try to access the Smath Studio website, and I get timeouts. Also, my name often turns yellow in the program (top-right corner by the Minimize/Maximize/Close button) at the exact same time, and I can't update plugins, showing that it's on your end. What's causing it to go down? It happens more in the morning and early afternoon (my local time) than in the evening.


Yes, I have often seen the same behavior ever since the move from a free beta program to a paid program. It's been quite frustrating since I would normally expect more problems and instability issues from a free beta program than one I'm being asked to pay for now. I've done offline activation for the last year so that instability on the server end doesn't affect my use anymore.
Jason McCool, Cool Country Engineering, AR, USA
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