Bug Tracking system

Bug Tracking system - SMath issues tracking system is now available - Сообщения

#1 Опубликовано: 22.03.2014 08:20:18
Andrey Ivashov

Andrey Ivashov

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Hello!

Today I want to inform you about availibility of Bug Tracking system for SMath projects.
You can access it here: http://smath.info/bts/

It allows to create reports about bugs and requests for features. It allows to vote for a tickets, so I can understand how much community need requested change. You can post comments for already registered tickets, add attachments and do everything you may need there.

Please use it instead of Feature Requests and Bugs & Problems sub-forums here. In future I will remove these parts of the forum.

It is not required but if possible, please move your requests from the forum to bugs tracker.

Thanks you!
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ioan92 22.03.2014 08:32:00, Martin Kraska 22.03.2014 09:36:00, Вячеслав Мезенцев 22.03.2014 09:38:00, Radovan Omorjan 22.03.2014 09:42:00, Davide Carpi 22.03.2014 13:48:00
#2 Опубликовано: 22.03.2014 09:44:40
Martin Kraska

Martin Kraska

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Thanks for setting up the tracking system.

Seems that a separat registration is required, ordinary forum id/passwd don't work.
After registration I found the place where to add a query, but failed to find where to add an issue.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#3 Опубликовано: 22.03.2014 13:51:40
Andrey Ivashov

Andrey Ivashov

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Checking this issue right now...
#4 Опубликовано: 22.03.2014 14:11:07
Andrey Ivashov

Andrey Ivashov

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Done. Please check now. New Issue button should be available.
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Davide Carpi 22.03.2014 14:18:00, ioan92 22.03.2014 14:55:00
#5 Опубликовано: 22.03.2014 17:03:10
Martin Kraska

Martin Kraska

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How can I change the metadata of a submitted issue (category, priority...)?
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#6 Опубликовано: 22.03.2014 18:33:32
Martin Kraska

Martin Kraska

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Wishlist from Activebook transferred to Bug tracking system.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#7 Опубликовано: 23.03.2014 03:33:36
Andrey Ivashov

Andrey Ivashov

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Thank you, Martin!
#8 Опубликовано: 23.03.2014 05:32:58
Martin Kraska

Martin Kraska

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1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.

2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
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Radovan Omorjan 23.03.2014 06:41:00
#9 Опубликовано: 23.03.2014 07:21:38
Martin Kraska

Martin Kraska

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The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.
Thus either Andrey can correct that (set up some redirection) or you might need to check whatever references to forum posts you might need. This would affect quite some links in the interactive book and in the pdf Handbuch.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#10 Опубликовано: 23.03.2014 07:45:27
Andrey Ivashov

Andrey Ivashov

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Wrote

The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.


Fixed. Thank you very much for informing me.
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Martin Kraska 23.03.2014 08:26:00
#11 Опубликовано: 23.03.2014 08:41:47
kilele

kilele

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can't login into the bts being logged from the forum
#12 Опубликовано: 23.03.2014 08:47:42
Martin Kraska

Martin Kraska

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Wrote

can't login into the bts being logged from the forum


Did you register there separately (just like in the wiki)?
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#13 Опубликовано: 23.03.2014 09:07:12
kilele

kilele

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Wrote

Wrote

can't login into the bts being logged from the forum


Did you register there separately (just like in the wiki)?


thanks, thought that one could access with the same account, no problem
#14 Опубликовано: 23.03.2014 10:51:46
Martin Kraska

Martin Kraska

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Wrote


2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.

I can give the answer myself: Yes, it is possible, just paste images to the editor window.

No need to attach images separately!

Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#15 Опубликовано: 23.03.2014 11:05:25
Andrey Ivashov

Andrey Ivashov

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Martin,

Wrote

1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.


Of course! Just create an issue in Plugins and assign to an appropriate developer
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Davide Carpi 24.03.2014 08:59:00
#16 Опубликовано: 23.03.2014 12:44:33
Andrey Ivashov

Andrey Ivashov

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Wrote

How can I change the metadata of a submitted issue (category, priority...)?


I've changed behavior, now you can edit issues.

Best regards.
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ioan92 23.03.2014 13:04:00, Martin Kraska 23.03.2014 18:45:00, Davide Carpi 24.03.2014 08:58:00
#17 Опубликовано: 24.03.2014 16:52:51
Martin Kraska

Martin Kraska

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I think, that interlinking related issues in the tracking system might be a useful means of structuring the contents.

Currently, the [add related issue] button requires the user to know in advance the id of the issue to add.

I'd recommend to add an issue selector, where one can browse the existing issues and select the desired ones. That is, of course, a nice-to-have feature.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
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Andrey Ivashov 24.03.2014 16:57:00
#18 Опубликовано: 26.03.2014 06:56:24
kilele

kilele

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can't access the bts with my account, is it working right?
#19 Опубликовано: 26.03.2014 09:20:10
kilele

kilele

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Wrote

It works for me.

I registrated again (only once) in the BTS system with the sames parameters as in the forum; it is accepted.
Then log on in the BTS.



it's strange, i don't receive any email from the system to recover a forgotten password though i'm pretty sure about my password for the BTS which is not accepted anymore
#20 Опубликовано: 11.06.2014 18:42:50
Martin Kraska

Martin Kraska

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Andrey,

nice to see that the email notification seems to get alive.
However, the links point to localhost.

Цитата

More information on this issue can be found at http://localhost/BugNet/Issues/IssueDetail.aspx?id=133



Also, I would propose to only set an issue as completed if the fix is available for download. Otherwise users might encounter the issue entries and not find them in the open issues list. This might lead to spurious issues or users wasting their time searching for local causes of problems.

As for the Maxima plugin, I usually stick to 80% if the issue is fixed but the update is not released yet.

Martin
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
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