"Plug-in(s) installation failed" error

"Plug-in(s) installation failed" error - Messages

#1 Posted: 9/21/2018 2:00:45 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

The latest MapleWrapper plugin fails to install.
Tried several clean installation of latest SS, but did not solve this problem.

Mapple_5_error.jpg
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#2 Posted: 9/21/2018 2:19:29 PM
Вячеслав Мезенцев

Вячеслав Мезенцев

1402 likes in 1708 posts.

Group: Moderator

Hmm. I can't reproduce this issue.
Russia ☭ forever, Viacheslav N. Mezentsev
#3 Posted: 9/21/2018 2:44:15 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Again tried to install MapleWrapper, but same problem.
Then I get another problem with WriterRegion. Some link????
The only way for me was to do a clean re-installation without trying to install MapleWrapper, and then WriterRegion can be installed. Any attempt to install MapleWrapper will trigger the same problem with WriterRegion. I don't know why?

Writer Region 1.jpg
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#4 Posted: 9/21/2018 2:58:52 PM
Вячеслав Мезенцев

Вячеслав Мезенцев

1402 likes in 1708 posts.

Group: Moderator

Try to remove SMath Studio and extensions manually.
Russia ☭ forever, Viacheslav N. Mezentsev
#5 Posted: 9/21/2018 3:04:42 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Yes I did it several times without success.
Also pl see my edited post above.
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#6 Posted: 9/21/2018 3:21:52 PM
Вячеслав Мезенцев

Вячеслав Мезенцев

1402 likes in 1708 posts.

Group: Moderator

I deleted the new build. Try the previous version.
Russia ☭ forever, Viacheslav N. Mezentsev
#7 Posted: 9/21/2018 3:26:36 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Yes, it now works fine. Thank you.
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#8 Posted: 9/21/2018 3:35:19 PM
Davide Carpi

Davide Carpi

1417 likes in 2873 posts.

Group: Moderator

TextRegionUtilities might be involved in the issue?
If you like my plugins please consider to support the program buying a license; for personal contributions to me: paypal.me/dcprojects
#9 Posted: 9/21/2018 3:42:19 PM
Вячеслав Мезенцев

Вячеслав Мезенцев

1402 likes in 1708 posts.

Group: Moderator

Very strange behavior. I made only small changes today and for me all works fine.
Russia ☭ forever, Viacheslav N. Mezentsev
#10 Posted: 9/21/2018 4:52:56 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

The MapleWrapper new build works now. But see the following. Very strange.
Cannot install TextRegionUtilities also, as indicated by Davide.

Cephes.jpg
Currenvy.jpg
ODE Solver.jpg
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
1 users liked this post
Davide Carpi 9/21/2018 5:05:00 PM
#11 Posted: 9/22/2018 12:23:47 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Attached file last opened and saved on 11/09/2018, but now
fails due to MathcadFileAccess plugin failing to install.

P_day_Avg & P_day_Mov. Avg.sm (37 KiB) downloaded 49 time(s).

MathcadFileAccess.jpg
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#12 Posted: 9/22/2018 12:47:07 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Forgot to attach the Excel file. Extremely Sorry.

1.July WL&RT.xlsx (241 KiB) downloaded 48 time(s).
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#13 Posted: 9/22/2018 1:38:44 PM
Вячеслав Мезенцев

Вячеслав Мезенцев

1402 likes in 1708 posts.

Group: Moderator

I think only Andrey can help here. Something wrong with your environment.
Russia ☭ forever, Viacheslav N. Mezentsev
1 users liked this post
NDTM Amarasekera 9/23/2018 5:05:00 AM
#14 Posted: 9/22/2018 2:31:26 PM
Davide Carpi

Davide Carpi

1417 likes in 2873 posts.

Group: Moderator

I've tried several combinations but I'm unable to reproduce as for now.

If you rename the "SMath" folder contained in %APPDATA% into something else and then you reinstall the extensions the issue still appears?



P.S. moved the messages here since it seems not related with a specific plugin.
If you like my plugins please consider to support the program buying a license; for personal contributions to me: paypal.me/dcprojects
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#15 Posted: 9/22/2018 3:24:49 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Thank you Davide. Your suggestion worked fine, with all necessary plug-ins installed,
and all the programs running smoothly.

Also thank you uni, for all the encouragements.
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#16 Posted: 9/22/2018 4:47:36 PM
Andrey Ivashov

Andrey Ivashov

2271 likes in 3734 posts.

Group: Super Administrator

Hello.

I'm aware about this issue. It happens only in the following case:
1) New version of SS released;
2) New version of the plug-in for latest SMath Studio released;
2) New version of the plug-in for old version of SMath Studio released.

In this case there are couple of issues happens on server side which breaks behavior of the Extensions Manager.

It is absolutely clear how to fix this, but it requires a time. I plan to address it as soon as possible.

As for today new stable version of SMath Studio released and if you'll find any issues with plug-ins installation just rebuild and publish plug-ins for this latest version. Issue will gone.

Best regards.
2 users liked this post
NDTM Amarasekera 9/23/2018 6:10:00 AM, Davide Carpi 9/23/2018 6:31:00 AM
#17 Posted: 9/23/2018 4:37:55 AM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Wrote

I think only Andrey can help here. Something wrong with your environment.



I believe the reason for failure to install plug-in(s) was an Antivirus Program (NOT Kaspersky).

After successfully installing latest SS "0.99.6839.38235" with necessay plug-in(s), problems cropped up again with CephesMathematicalLibrary, MapleWrapper, ODESolvers and a few.

I had to struggle to configure the Antivirus package to prevent blocking installing above plug-in(s).

Now SS is working without any apparent hassle.
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
2 users liked this post
Davide Carpi 9/23/2018 6:31:00 AM, Вячеслав Мезенцев 9/23/2018 4:56:00 AM
#18 Posted: 9/27/2018 12:11:57 PM
Antoniobmg

Antoniobmg

0 likes in 1 posts.

Group: User

I have the same problem with the Smath update, but with Excel plug-in.

Smath version: 0.99.6839
EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352
#19 Posted: 9/27/2018 2:17:42 PM
NDTM Amarasekera

NDTM Amarasekera

130 likes in 352 posts.

Group: User

Wrote

I have the same problema with the Smath update, but with Excel plug-in.

Smath version: 0.99.6839
EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352



Yes, I too get this error. But, all efforts to configure the Antivirus package failed.
I do not know whether changing the Antivirus program will solve this.

Somebody may be able to help you.
Sorry. I am using a paid version of the Antivirus.
Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
#20 Posted: 9/27/2018 5:21:54 PM
Davide Carpi

Davide Carpi

1417 likes in 2873 posts.

Group: Moderator

Wrote

I have the same problema with the Smath update, but with Excel plug-in.

Smath version: 0.99.6839
EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352



This is not one of the cases above. That plugin isn't updated to the latest API, hence it fails to install (in the extension page you can see that the latest version was released at 2017-05-25)
If you like my plugins please consider to support the program buying a license; for personal contributions to me: paypal.me/dcprojects
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NDTM Amarasekera 9/27/2018 10:00:00 PM
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