Bug Tracking system

Bug Tracking system - SMath issues tracking system is now available - Messages

#1 Posted: 3/22/2014 8:20:18 AM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Hello!

Today I want to inform you about availibility of Bug Tracking system for SMath projects.
You can access it here: http://smath.info/bts/

It allows to create reports about bugs and requests for features. It allows to vote for a tickets, so I can understand how much community need requested change. You can post comments for already registered tickets, add attachments and do everything you may need there.

Please use it instead of Feature Requests and Bugs & Problems sub-forums here. In future I will remove these parts of the forum.

It is not required but if possible, please move your requests from the forum to bugs tracker.

Thanks you!
5 users liked this post
ioan92 3/22/2014 8:32:00 AM, Martin Kraska 3/22/2014 9:36:00 AM, Вячеслав Мезенцев 3/22/2014 9:38:00 AM, Radovan Omorjan 3/22/2014 9:42:00 AM, Davide Carpi 3/22/2014 1:48:00 PM
#2 Posted: 3/22/2014 9:44:40 AM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

Thanks for setting up the tracking system.

Seems that a separat registration is required, ordinary forum id/passwd don't work.
After registration I found the place where to add a query, but failed to find where to add an issue.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#3 Posted: 3/22/2014 1:51:40 PM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Checking this issue right now...
#4 Posted: 3/22/2014 2:11:07 PM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Done. Please check now. New Issue button should be available.
2 users liked this post
Davide Carpi 3/22/2014 2:18:00 PM, ioan92 3/22/2014 2:55:00 PM
#5 Posted: 3/22/2014 5:03:10 PM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

How can I change the metadata of a submitted issue (category, priority...)?
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#6 Posted: 3/22/2014 6:33:32 PM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

Wishlist from Activebook transferred to Bug tracking system.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#7 Posted: 3/23/2014 3:33:36 AM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Thank you, Martin!
#8 Posted: 3/23/2014 5:32:58 AM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.

2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
1 users liked this post
Radovan Omorjan 3/23/2014 6:41:00 AM
#9 Posted: 3/23/2014 7:21:38 AM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.
Thus either Andrey can correct that (set up some redirection) or you might need to check whatever references to forum posts you might need. This would affect quite some links in the interactive book and in the pdf Handbuch.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#10 Posted: 3/23/2014 7:45:27 AM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Wrote

The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.


Fixed. Thank you very much for informing me.
1 users liked this post
Martin Kraska 3/23/2014 8:26:00 AM
#11 Posted: 3/23/2014 8:41:47 AM
kilele

kilele

133 likes in 397 posts.

Group: User

can't login into the bts being logged from the forum
#12 Posted: 3/23/2014 8:47:42 AM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

Wrote

can't login into the bts being logged from the forum


Did you register there separately (just like in the wiki)?
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#13 Posted: 3/23/2014 9:07:12 AM
kilele

kilele

133 likes in 397 posts.

Group: User

Wrote

Wrote

can't login into the bts being logged from the forum


Did you register there separately (just like in the wiki)?


thanks, thought that one could access with the same account, no problem
#14 Posted: 3/23/2014 10:51:46 AM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

Wrote


2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.

I can give the answer myself: Yes, it is possible, just paste images to the editor window.

No need to attach images separately!

Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
#15 Posted: 3/23/2014 11:05:25 AM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Martin,

Wrote

1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.


Of course! Just create an issue in Plugins and assign to an appropriate developer
1 users liked this post
Davide Carpi 3/24/2014 8:59:00 AM
#16 Posted: 3/23/2014 12:44:33 PM
Andrey Ivashov

Andrey Ivashov

2270 likes in 3734 posts.

Group: Super Administrator

Wrote

How can I change the metadata of a submitted issue (category, priority...)?


I've changed behavior, now you can edit issues.

Best regards.
3 users liked this post
ioan92 3/23/2014 1:04:00 PM, Martin Kraska 3/23/2014 6:45:00 PM, Davide Carpi 3/24/2014 8:58:00 AM
#17 Posted: 3/24/2014 4:52:51 PM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

I think, that interlinking related issues in the tracking system might be a useful means of structuring the contents.

Currently, the [add related issue] button requires the user to know in advance the id of the issue to add.

I'd recommend to add an issue selector, where one can browse the existing issues and select the desired ones. That is, of course, a nice-to-have feature.
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
1 users liked this post
Andrey Ivashov 3/24/2014 4:57:00 PM
#18 Posted: 3/26/2014 6:56:24 AM
kilele

kilele

133 likes in 397 posts.

Group: User

can't access the bts with my account, is it working right?
#19 Posted: 3/26/2014 9:20:10 AM
kilele

kilele

133 likes in 397 posts.

Group: User

Wrote

It works for me.

I registrated again (only once) in the BTS system with the sames parameters as in the forum; it is accepted.
Then log on in the BTS.



it's strange, i don't receive any email from the system to recover a forgotten password though i'm pretty sure about my password for the BTS which is not accepted anymore
#20 Posted: 6/11/2014 6:42:50 PM
Martin Kraska

Martin Kraska

1222 likes in 2150 posts.

Group: Moderator

Andrey,

nice to see that the email notification seems to get alive.
However, the links point to localhost.

Quote

More information on this issue can be found at http://localhost/BugNet/Issues/IssueDetail.aspx?id=133



Also, I would propose to only set an issue as completed if the fix is available for download. Otherwise users might encounter the issue entries and not find them in the open issues list. This might lead to spurious issues or users wasting their time searching for local causes of problems.

As for the Maxima plugin, I usually stick to 80% if the issue is fixed but the update is not released yet.

Martin
Martin Kraska Pre-configured portable distribution of SMath Studio: https://en.smath.info/wiki/SMath%20with%20Plugins.ashx
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